A phone conversation I just had:
Two truck company: "Hello?" [Not "Brooklyn Navy Yards," just "Hello"]
Me: "You towed my car."
"Oh, I don't tow cars. I just answer phones."
"OK. Well, 311 told me that-"
"Why don't you give me your license plate number and I will check and see if your car has been towed here."
"Oh yes we have that car."
"OK. I need to get there by subway, because you have my car. Can you tell me which train stops are nearby?"
"Well I take a taxi in from Queens every day, if you must know. So I would not know anything about that. I believe a bus does come by here."
"OK. Great. Thank you."